Manager, Strategic Communications

• Developed and executed strategic external communication plans, resulting in a 40% surge in brand visibility and a remarkable 30% growth in customer engagement.

• Aligned internal communication strategies for field team members with professional staff, leading to a substantial 250% increase in employee engagement for a workforce of 2,000 team members.

• Crafted comprehensive brand guidelines, including a visual style guide, to ensure a unified brand experience and unwavering consistency across all internal and external communications.

• Distinguished as the Producer/Host of a monthly newsletter and spotlight video series, achieving an outstanding 60%+ engagement rate among the audience.

• Oversaw all internal and external communication strategies, including executive presentations, board presentations, and acquisition communications for the CEO and executive leadership teams.

• Speechwriter/ghostwriter & interview prep for international executives, for publications & live events.

• Developed Bellisio Includes, the DEI&Belonging employee resource group for the organization. Created curriculums, spearheaded Anti-Racism & Unconscious Bias Executive trainings, moderated Courageous Conversations, and saw an improvement rate of 22% in team member satisfaction.

Lastly, I led all COVID communications at the onset and throughout the COVID-19 Pandemic. I was instrumental in crafting our WFH policies, fostering togetherness, and crafting communications to our many team members, partners, B2B customers, consumers, and all PR communications for corporate responsibility during 2020 & 2021.